TERMS AND CONDITIONS OF SERVICE

EFFECTIVE DATE: February 18, 2025

Service Agreement

This Terms and Conditions of Service Agreement ("Agreement") is entered into between Leadenticity Inc. ("Leadenticity," "we," "us," or "our") and the client ("Client," "you," or "your"). This Agreement governs your use of our AI-powered lead generation and marketing automation services.

No Guarantee of Results

Leadenticity provides AI-powered lead generation and marketing automation services designed to assist real estate professionals in their marketing efforts. However, we explicitly state that results cannot be guaranteed. Success depends on various factors beyond our control, including but not limited to:

Market conditions and trendsIndividual client engagement and implementation

Competition in your specific market

Quality of follow-up with generated leads

Overall market dynamics and economic conditions

Past performance or testimonials from other clients should not be interpreted as guarantees of similar results.

Each client's situation is unique, and results may vary significantly based on numerous factors.

Service Description and Delivery

Our services include AI-powered lead generation, marketing automation, and related digital marketing services. We strive to maintain high service standards but acknowledge that:The services are provided "as is" and "as available." We may modify, suspend, or discontinue any aspect of the services at any time with notice. While we implement advanced technology and best practices, technology limitations, internet connectivity issues, or other factors may affect service delivery.

Payment Terms and Billing

All fees are quoted and payable in Canadian Dollars (CAD). Our billing practices include:

Subscription fees are charged in advanceA

pplicable taxes (GST/HST) will be added to all charges

Setup fees are non-refundable

Late payments incur a 1.5% monthly interest chargeFailed payments may result in service suspension

Cancellation and Termination

Either party may terminate this Agreement as follows:

Clients may cancel their subscription with 30 days written notice submitted to [email protected]. Leadenticity may terminate services immediately for breach of terms or with 30 days notice for any other reason.

Upon termination:

Access to services continues until the end of the paid period

Client data is retained for 30 days post-termination

Clients may request data export during the retention period

Intellectual Property Rights

Leadenticity retains all rights, title, and interest in our platform, including all related intellectual property rights. This includes our:

Software and algorithmsMarketing materials and content

Proprietary systems and processesTrade secrets and know-how

Clients retain ownership of their data and content submitted to our platform.

Limitation of Liability

Our liability is limited to the amount paid by the client in the twelve (12) months preceding any claim. We are not liable for:

Indirect, incidental, or consequential damages

Lost profits or revenueBusiness interruption

Lost business opportunities

Data loss or corruption

Governing Law and Jurisdiction

This Agreement is governed by Ontario law. Any disputes shall be resolved exclusively in the courts of Toronto, Ontario. The parties submit to the personal jurisdiction of these courts.

Service Modifications and Updates

We reserve the right to:

Modify these terms with 30 days notice

Update our services and platform

Adjust pricing with appropriate notice

Change service features or functionality

Continued use of services after such modifications constitutes acceptance of the changes.

Leadenticity Inc.

250 Davenport Road Toronto, Ontario M5R 1J8

Tel: (647) 573-9248

Email: [email protected]

Business Hours: Monday to Friday, 9:00 AM - 5:00 PM EST

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS.